![]() So if you have an important deadline coming up, your VoIP phones are dead, or you are missing a very important presentation, then remote IT support is the service for you. With more than 40% of Australians now working from home, it’s now imperative these individuals are well supported, making their working-from-home environment as efficient and effective as possible.Ĭalling us during normal business hours will guarantee you a faster response time that other companies. You only pay for the time we take to the fix the problem and not for the unnecessary fees factored in to an onsite visit, making us an affordable option for any small business.Ī remote service provides an increase in productivity for your staff members. Best Buy Totaltech members get 20 off the 84.95 flat-rate labor fee upon completion of repair. We take our hourly rate and divide into 15 minute blocks. Well repair your device for a 84.95 flat-rate fee plus parts. Here at Buzz A Geek we only charge you for the time of the remote consult. One of the key benefits include having immediate access to a professional IT team when you need it! It is very much like have your own virtual IT department you can ring when your frustration levels are at an all time high and you need your problem solved immediately.Īnother benefit is the reduced cost. The whole process is completely safe, we’ll never ask for email passwords etc, and our remote support is uninstalled after the session, effectively removing our access once the repair is finished. We use a special piece of software which allows us remote control of your device but also allowing you to see what we’re doing at all times.Īt any point of the process you can ask us technical questions and we’ll be happy to answer them. By calling us today we can schedule a technician to come right to your door step today!ĭuring your appointment, one of our qualified technicians will connect to your desktop, laptop or electronic device through the internet. Most things can be fixed remotely, however if your device cannot connect to the internet then you’ll need a computer technician to pay you a visit. Thats why we provide complete remote computer repair and online PC support to clients, with a team of certified experts ready to address any PC-related problems. As long as you have decent access to the Internet then our IT engineers can help! What you should know about our remote computer support Remote PC Support: Connect with a technician who can access your computer remotely, diagnose the issue, and provide the necessary fixes. This remote computer support service is perfect for people in rural and Outback Australia. So, whether you live in Perth, Melbourne, the Central Coast, Hobart or Sydney, there isn’t a place in Australia that we don’t support. ![]() With further lockdowns restrictions been announced throughout Melbourne, Queensland and Sydney, remote IT support is vital for individuals restricted to working from home. Whatever the reason, our remote support service is perfect for getting small problems solved such as removing a virus infection, having software configured, troubleshooting printer problems, figuring out why your computer is running SLLLOOOWWW, or if you’ve purchased a new PC and would like a hand configuring it. Once the program is up and running, it will create and show an "Partner ID" and Password.Maybe you’re time poor, have a deadline, you value your privacy, or perhaps having a visit from an onsite technician is simply impractical. When the program finishes downloading, click on the download in your browser or open up the location where you downloaded/saved the file too, and run the TeamViewerQS program by double clicking on it's icon. ![]() So if you don't get an option to save, check there!Īlso in most current browsers your download will usually show up along the bottom and/or the upper right corner of your browser window. Some browsers download automatically to the "Download" folder in your My Documents. Simply click on the appropriate link above and save/download the TeamViewerQS file somewhere easy to find like your Desktop or your My Documents. *If you have a remote support session scheduled or already in process: ![]()
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